‘We don’t want people afraid’: Inside Cleveland Clinic’s revenue cycle AI literacy program

AI adoption in healthcare has often outpaced the workforce’s comfort with it, and revenue cycle departments, where automation touches coding, denials and prior authorization daily, are no exception.  The Cleveland Clinic’s revenue cycle department has gotten ahead of that discomfort by building its own AI literacy program from its employees, providing an opportunity to both […] The post ‘We don’t want people afraid’: Inside Cleveland Clinic’s revenu...