Trust in healthcare AI is conditional and generational, survey shows

Operational efficiency cannot come at the expense of human touch. Providers should prioritize their AI investments in administrative automation, such as scheduling, but maintain a personal connection and human-in-the-loop architectures for complex processes, such as clinical diagnosis and billing, according to a new report.WHY IT MATTERSTo develop its new Healthcare AI Adoption & Trust Report, Sogolytics, an experience management platform vendor, surveyed 1,012 adults across the United State...