Microsoft outage reactions: UK wakes up to Outlook still down

Nope, the Microsoft outage didn't get solved overnight. By Shannon Connellan Shannon Connellan Senior Editor Shannon Connellan is Mashable's Senior Editor, General Assignments, based in London. She has been Mashable's UK Editor (and still manages the illustrious UK team) and Australia Editor, but emotionally, she lives searching for Exit 8. A Tomatometer-approved critic, Shannon writes about entertainment, tech, social good, science, culture, and Australian horror, and loves to nerd out with movie stars, filmmakers, and TV creators. Read Full Bio on November 13, 2026 Share on Facebook Share on Twitter Share on Flipboard UK users are still reporting issues with Outlook, Teams, and more. Credit: Yui Mok / PA Images via Getty Images Microsoft's major global outage really kicked off just as nine-to-five workers in the UK were logging off on Thursday. Unfortunately, the issue was not solved overnight.Users worldwide, including in the UK, started reporting issues with Microsoft 365 enterprise software products including Outlook, Teams, and Copilot around 5:30 p.m. GMT on Nov. 12, according to Downdetector. At the time of writing, major Microsoft services are still unavailable as the company investigates the cause. However, the company says it's "seeing early stabilisation" in its service. Waking up to news of the continued outage on Friday, UK users hit social media to react to the news and touch grass like the rest of of the world or for serious information-sharing purposes. This Tweet is currently unavailable. It might be loading or has been removed. This Tweet is currently unavailable. It might be loading or has been removed. Schools and universities, NHS emergency services, pharmacies, GPs, and care services, transport, charities, businesses, museums, and government offices around the country have been affected by the outage. Surgical procedures have had to be rescheduled, per Bloomberg. The Metropolitan Police website currently says that "some online form submissions may be affected" due to the Microsoft outage. The best tech deal this week The Apple iPhone 18 Pro is free right now with T-Mobile Products available for purchase through affiliate links. If you buy something through links on our site, Mashable may earn an affiliate commission. Mashable Light Speed This Tweet is currently unavailable. It might be loading or has been removed. This Tweet is currently unavailable. It might be loading or has been removed. The current Met website. Credit: Mashable screenshot: Metropolitan Police The Royal Mail, however, took a moment to be smug. This Tweet is currently unavailable. It might be loading or has been removed. Microsoft is regularly updating its official status page and social media channels, and Mashable is covering the story as it happens. This story is developing...Want more tech and digital culture news delivered to your inbox daily or sent straight to your device? Sign up for Mashable's Top Stories newsletter or get Mashable push alerts. Shannon Connellan is Mashable's Senior Editor, General Assignments, based in London. She has been Mashable's UK Editor (and still manages the illustrious UK team) and Australia Editor, but emotionally, she lives searching for Exit 8. A Tomatometer-approved critic, Shannon writes about entertainment, tech, social good, science, culture, and Australian horror, and loves to nerd out with movie stars, filmmakers, and TV creators.