Managers are bad at coaching: 4 tips for improving

Ask managers and their employees what coaching in the workplace looks like, and they’ll probably describe a formal scenario: a weekly calendar reminder that pops up midtask, a stiff conversation about performance during an annual review, or a manager stepping in to solve an employee’s problem. For managers, coaching feels like a time-consuming, uncomfortable, and high-pressure responsibility. That may help explain why managers struggle with it. According to a Gallup study that as...