Kaiser nurses say technology is making their jobs — and patient care — worse

Kaiser nurses are voicing concerns that new technology, including workplace surveillance tools and AI, is negatively impacting their ability to provide quality patient care. They argue that these systems prioritize efficiency and cost reductions over patient safety and the holistic care nurses strive to deliver. This situation underscores a broader debate about the balance between technological advancements and maintaining human touch in healthcare. If not addressed, this could lead to a significant erosion in patient trust and care quality.