Exclusive: Yelp’s AI phone service for restaurants can now take food orders, too

When Alyssa Gangeri was running restaurants in New York more than a decade ago, Yelp was the bane of her existence, she says. She would regularly go down a rabbit hole, reading her restaurant’s reviews and scouring them for clues about when the diners had visited or who had served them. Both Gangeri and Yelp have evolved. Yelp has expanded beyond being a hub for reviews of local businesses into offering tools for those businesses. And today, Gangeri uses the company’s products to help r...