Ellen Karuga And The Business Of Making Technology Work

When Technology Has To Work Beyond The Launch A technology project can look successful on paper and still create problems in daily work. A company may launch a new system on time, connect all the right tools, and produce the reports it needs. But employees may still struggle with new processes, unclear roles, or software that does not fit the way they actually work. Ellen Karuga has spent much of her career dealing with that gap. Over more than 25 years, she has worked in enterprise systems, ERP transformation, software engineering, digital strategy, artificial intelligence, and leadership. Her focus has remained practical. Technology should solve a real problem, support the people using it, and help the business work better. A Career That Started With Practical Skills Karuga did not begin her career in a senior technology role. She started as a clerk and secretary, then took computer courses to improve the skills she could use at work. In a 2024 interview with The Standard, she spoke about how learning computing opened a new career path for her. That early step became important because it moved her from basic office work into a field that would later shape her professional life. She continued building on that foundation through formal education. Building Skills Across Three Areas Karuga earned: A bachelor’s degree in Computing and Information Studies An MBA in Strategic Management A PhD in Management and Leadership That mix gave her a useful view of technology from more than one angle. She could understand the system itself, but she could also look at budgets, strategy, people, and the decisions leaders make during major changes. Moving Into Enterprise Transformation Karuga is the Chief Executive Officer of Vista Prime Solutions LLC(USA), where her work focuses on enterprise systems, ERP modernization, digital strategy, and technology advisory. Business Daily described her in March 2024 as managing director of Vista Prime Solutions Ltd and also identified her as founder and director of the firm. Her professional experience covers ERP strategy, system integration, software engineering, process improvement, project leadership, and change management. These areas often come together during an ERP project. A new system may change how finance records information, how procurement approves purchases, how inventory is tracked, and how managers prepare reports. The software may work well, but the business still needs to adjust around it. ERP Work Across Different Organizations Karuga’s professional record includes ERP implementation and optimization work involving Stallergenes Greer in the United States and Canada, Builders FirstSource in the United States, and Bechfam LLC. Projects like these require more than technical setup. Teams still need to work while systems change. Data has to remain accurate, processes must stay clear, and employees need to understand what the new system expects from them. Why Leadership Matters During Change Karuga’s academic work has examined transformational leadership and organizational performance, and those interests connect closely with her technology career. When a company changes a major system, employees often have to change how they work at the same time. Managers need to explain what is happening, teams need clear responsibilities, and people need a chance to understand the new process before they can use it with confidence. Karuga’s work reflects that connection between technology and people. Her experience in change management and executive advisory shows that implementation does not end when the software goes live. What happens afterward matters just as much. Evacare Came From A Personal Experience Evacare brought Karuga’s technology work into a very different area. The AI-powered platform was created to support expectant mothers during pregnancy and early parenthood. For Karuga, the idea came from something she understood personally. She became a mother as a teenager and has spoken publicly about going through that stage of life with limited information and support. That experience helped shape the idea behind Evacare. Rather than starting with AI and trying to find a use for it, she started with a problem she knew. From Enterprise Technology To Digital Health The Standard profiled Karuga’s story in April 2024. Business Daily also reported that she was developing Evacare through her work with Women in AI Kenya. The publication identified her as Director of Tech at Women in AI Kenya. In May 2024, the MedxTek Africa podcast also featured her in a discussion about an AI-powered companion for pregnancy and early parenthood. These appearances brought her into wider conversations about digital health, responsible AI, and the role women can play in building and shaping new technology. Research, Professional Work, And Recognition Karuga has also remained active outside day-to-day technology projects. Her professional biography lists involvement with the Association for Information Systems and ambassador work supporting women in technology. These roles add another side to her career, especially her interest in mentoring and professional development. Her academic work has continued as well. In July 2024, Karuga was listed as a coauthor of a study on transformational leadership and organizational performance. She has also authored a book on transformational leadership. The subject fits closely with her wider career because much of her work involves helping organizations manage change, improve performance, and make better decisions. Karuga also received recognition at the Digitally Fit Awards 2024 for contributions to digital transformation and technology leadership. A Career Built Around Useful Technology Karuga’s career has moved through several stages, from clerical work and computer training to enterprise systems, ERP leadership, AI, research, and advisory work. The settings have changed, but the questions have stayed practical. Will the system make work easier? Will employees understand how to use it? Will the organization see a real improvement after the launch? Her ERP work deals with technology at the center of business operations. Evacare applies technology to a very different problem, one linked to health, information, and personal experience. Her research adds another layer by looking at how leadership affects organizational performance. Together, those parts of her career show someone who has worked across both technical and business environments without treating them as separate worlds. For Karuga, technology matters most when people can actually use it, when processes improve, and when the change continues to make sense long after the project team has moved on. This article was published under HackerNoon's Business Blogging program.