Docebo Expands Workforce Readiness Platform with Launch of Knowledge and Agents

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Postmedia has not reviewed the content. by Business Wire Docebo Expands Workforce Readiness Platform with Launch of Knowledge and AgentsAuthor of the article:THIS CONTENT IS RESERVED FOR SUBSCRIBERS ONLYSubscribe now to read the latest news in your city and across Canada.Exclusive articles from Barbara Shecter, Joe O'Connor, Gabriel Friedman, and others.Daily content from Financial Times, the world's leading global business publication.Unlimited online access to read articles from Financial Post, National Post and 15 news sites across Canada with one account.National Post ePaper, an electronic replica of the print edition to view on any device, share and comment on.Daily puzzles, including the New York Times Crossword.SUBSCRIBE TO UNLOCK MORE ARTICLESSubscribe now to read the latest news in your city and across Canada.Exclusive articles from Barbara Shecter, Joe O'Connor, Gabriel Friedman and others.Daily content from Financial Times, the world's leading global business publication.Unlimited online access to read articles from Financial Post, National Post and 15 news sites across Canada with one account.National Post ePaper, an electronic replica of the print edition to view on any device, share and comment on.Daily puzzles, including the New York Times Crossword.REGISTER / SIGN IN TO UNLOCK MORE ARTICLESCreate an account or sign in to continue with your reading experience.Access articles from across Canada with one account.Share your thoughts and join the conversation in the comments.Enjoy additional articles per month.Get email updates from your favourite authors.THIS ARTICLE IS FREE TO READ REGISTER TO UNLOCK.Create an account or sign in to continue with your reading experience.Access articles from across Canada with one accountShare your thoughts and join the conversation in the commentsEnjoy additional articles per monthGet email updates from your favourite authorsSign In or Create an AccountOrganizations can now build workforce readiness at enterprise scale, with trusted answers in the flow of work and agents that take on the manual work behind learning.TORONTO — Docebo Inc. (Nasdaq: DCBO; TSX: DCBO) the Enterprise Platform for the AI-era workforce, unifying skills intelligence, learning, and knowledge in one closed loop, announced today that the Company has launched Docebo Knowledge and Docebo Agents.The launch delivers on the vision Docebo set out at its Inspire conference earlier this year: one AI platform where learning, skills intelligence, and organizational knowledge work together, empowered by agents, to keep employees, customers, and partners ready as work changes. With Knowledge and Agents now live, Docebo brings together people’s skills, what they’re learning, and knowledge of how the business runs, and puts that context to work through agents that act across systems where the work happens. Now, workforce readiness becomes something customers can build and prove continuously.This advertisement has not loaded yet, but your article continues below.Get the latest headlines, breaking news and columns.By signing up you consent to receive the above newsletter from Postmedia Network Inc.A welcome email is on its way. If you don't see it, please check your junk folder.The next issue of Top Stories will soon be in your inbox.We encountered an issue signing you up. Please try againDocebo Knowledge turns scattered enterprise information into a trusted knowledge layer connected to learning. Now, learners can search across training content and connected systems across their tech stack without accessing each separately or paying for a dedicated enterprise search tool. Docebo Knowledge indexes content from Docebo, including SCORM and xAPI packages, alongside approved sources such as SharePoint, Confluence, Google Drive, and Slack. People get direct, source-grounded answers, procedures, videos, and source links in one experience, then move from an answer to the course, certification, practice, or workflow that follows. By connecting knowledge retrieval to formal learning and action, Docebo helps organizations put existing content to work, reduce time spent searching, and build capability in the moment of need.Knowledge inherits the permissions set in each connected source system, so learners and their agents only see content they’re authorized to access.AI agents are only as useful as the context behind them. Most can reach historical company data, but few know a user’s learning history and skills gaps, or the organization’s skills taxonomies. Docebo Agents are built to run on this skills and learning data, alongside trusted organizational knowledge.Docebo Agents automate multi-step workflows across Docebo and connected enterprise systems. They take on the workflows behind learning and upskilling, reducing administrative overhead and personalizing the learning experience. These agents include both curated, pre-built agents and a no-code custom agent builder.Four pre-built agents are available at launch:Authoring Agent turns source material, from an uploaded file or a connected source into structured courses in Docebo Creator with interactive elements and assessments.Tutor Agent answers learner questions inside a course or learning plan using the course material and approved company knowledge, so learners don’t have to stop and track down a trainer or colleague.Reinforcement Agent keeps learning active after a course ends with personalized, spaced practice sessions that build on each learner’s previous answers.Marketplace Agent lets admins describe the content they need, compare options from third-party providers side by side, and import courses directly.This advertisement has not loaded yet, but your article continues below.More pre-built agents will be released in the coming months. For anything pre-built agents don’t cover, organizations can create custom agents by describing the goal, instructions, and permitted actions, with no coding required. These agents are deeply connected to your learning system and learner profile, in ways third-party agents can’t replicate.“Every organization is about to run two workforces: its people and the agents working alongside them,” said Alessio Artuffo, President & Chief Executive Officer of Docebo. “Both need the same things to perform well: trusted knowledge and an accurate picture of skills. That’s the foundation Docebo is now built on. Agents run through the platform, taking on the manual work that has held learning teams back for years. Every employee gets development shaped around their own skills and goals. Less time on administration. Less budget spent on work that doesn’t move the business. More capability where it counts.”More than 50 customers across industries including transportation, retail, distribution, and food service piloted Docebo Agents before launch. These customers are already seeing real results:A leading international electronics distributor used the Marketplace Agent to cut roughly five hours a month of manual content curation for each administrator.A global restaurant operator used the Reinforcement Agent to save store managers about 10 hours a month on training follow-up and the Tutor Agent to resolve 25% of frontline training questions without an administrator.A retail company that onboards 2,500 new hires a year built its own custom onboarding agent, which the company expects will give sales managers one to two hours back per new hire.Built for enterprise controlAs agents take on real work, leaders need to know what each one can do, what it can access, and what it costs. Docebo Agents are built with that oversight from the start.Admins decide which agents run, who can use them, and which actions need human approval before they happen. Every action respects existing permissions and is logged, giving IT, security, and compliance teams a full audit trail. AI credit usage is visible and manageable, so organizations can expand their use of agents with costs they can predict.Learning wherever work happensDocebo is also continuing to extend learning beyond its own interface as part of its advancing headless platform strategy. Through Model Context Protocol (MCP), Docebo connects to the AI assistants and enterprise tools employees already use, including Microsoft Copilot, ChatGPT, and Claude. Employees can find content, check their progress, and enroll in courses without opening Docebo, while admins can complete platform tasks like reporting, enrollments, and more.This advertisement has not loaded yet.This advertisement has not loaded yet, but your article continues below.As more work starts inside AI assistants, Docebo is building the infrastructure to bring learning, skills, and knowledge there too.Docebo Knowledge and Docebo Agents are available now to all Learn customers. To learn more or schedule a demo, visit https://www.docebo.com/demo/About DoceboDocebo is the AI platform for learning and upskilling. Learning, Skills Intelligence, Knowledge, and Agents work as one connected system; continuously detecting gaps, closing them where people work, and validating that capability actually changed. With Docebo’s end-to-end readiness platform, organizations worldwide are equipped to deliver scaled, personalized learning and upskilling across all their audiences and use cases, driving growth and powering their business.This news release may contain forward-looking information and statements, including statements about new product releases and its anticipated benefits. Such information is based on current assumptions and is subject to risks and uncertainties that could cause actual results to differ materially. There can be no assurance that it will prove accurate, and readers should not place undue reliance on it. This information speaks only as of the date of this release, and the Company undertakes no obligation to update it except as required by applicable securities laws.Learn more about Docebo at https://www.docebo.com/.View source version on businesswire.com: Joe RosengartenDirector, Corporate Communicationsjoe.rosengarten@docebo.com+1.416.455.6459Mike McCarthyVice President, Investor Relationsmike.mccarthy@docebo.com+1.214.830.0641This advertisement has not loaded yet.Notice for the Postmedia NetworkThis website uses cookies to personalize your content (including ads), and allows us to analyze our traffic. Read more about cookies here. By continuing to use our site, you agree to our Terms of Use and Privacy Policy.