Backbase buys agentic banking platform Kasisto
AI Summary
Backbase's acquisition of Kasisto, a specialist in agentic AI for financial services, signals a major step in integrating advanced AI technology into banking operations. This move likely aims to enhance customer service through more efficient and personalized banking experiences. As banks increasingly compete for customer loyalty, leveraging AI could give Backbase a competitive edge, suggesting broader implications for the future of financial services and customer engagement strategies.
Original Source
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