AI is wreaking havoc at Starbucks and Pizza Hut. Social media is having a field day

AI woes are coming for the food service industry, and social media can’t help but celebrate. This week, both Starbucks and Pizza Hut made headlines for negative news about their internal applications of AI. At Starbucks, an inventory tool got the chop after making frequent counting mistakes, while at Pizza Hut, a delivery tool drove a franchisee to file a lawsuit. Social media users are saying the two stories may point to a larger trend: that for the first time in the AI era, more companie...