A Māori-centred approach to scaling AI across New Zealand's public health system

An Indigenous approach to implementing an AI-powered productivity assistant within Hauora Māori Service could offer a blueprint for scaling generative AI across Te Whatu Ora Health New Zealand's 80,000-strong public health workforce.Hauora Māori's digital team adapted Microsoft 365 Copilot — internally dubbed BroPilot — to reflect tikanga Māori (an Indigenous practice) and support daily reporting, governance, and programme work. The tool is now being used by both Māori and non-Māori staff a...

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