Zoom Perspectives: Why ‘agentic’ work is the new enterprise standard

I had been waiting for the 2026 edition of Zoom Communications Inc.‘s Perspectives, its recently held annual get-together for industry analysts, because I find Zoom to be the most interesting vendor in the communications business today. Though it has many competitors, its product roadmap has been markedly different. Other unified-communications-as-a-service and contact-center-as-a-service providers have been […] The post Zoom Perspectives: Why ‘agentic’ work is the new en...