Your customers are starting to trust AI more than your experts

Your customers are starting to trust AI more than your experts

Recent findings from the 2026 Estate Planning Report highlight a significant shift in trust, with Americans increasingly relying on AI for estate planning over traditional experts. The data from Trust & Will's national survey of 5,000 U.S. adults reveals that barriers like cost and complexity are fading, as more people turn to AI-driven tools for their straightforward and accessible advice. This trend signifies a major cultural shift, suggesting that as AI becomes more integrated into everyday life, its influence on decision-making will grow, reshaping how people approach important life planning tasks.

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