Your company’s AI needs a scoreboard

I’m talking to many companies these days that are trying to incorporate AI into their business practices. Most of them are still in what I call “the administrative phase,” when they just try modest automations that allow some workers to draft documents or presentations, answer emails, or do research on certain topics, but given my recent articles arguing for companies to go much farther, I’m starting to get more and more questions from enterprises looking to go way beyond that, and get AI to bec...