Wrong meter reading sends NWC bill soaring

August 16, 2026 Dear Claudienne, I live in the Kingston 10 area and I am seeking your assistance with an incorrect meter reading on my National Water Commission (NWC) bill. The bill, dated September 12, 2025, showed an amount due of $17,435.12, based on a current meter reading of 872. Because the amount was significantly higher than my usual monthly bill, I checked the meter after receiving the bill on September 14. The actual reading was 827. My previous bill had recorded an actual reading of 823, so the figure of 872 was clearly incorrect. I reported the error to the NWC by telephone immediately after receiving the bill and was given reference number 9742xxx. I subsequently visited an NWC office on October 6, 2025, to follow up. To date, I have received no response from the company, and the correction has not appeared on my bill. I would like the NWC to correct the meter reading and recalculate the amount due. I would appreciate your assistance in having the matter resolved. YF Dear YF, Tell Claudienne contacted the NWC about the matter, and the necessary corrections have now been made to your bill. We wish you all the best. Have a problem with a store, utility or company? Telephone 876-936-9436 or call/WhatsApp 876-484-1349; write to Tell Claudienne, c/o Sunday Finance, Jamaica Observer, 40-42 1/2 Beechwood Avenue, Kingston 5; or e-mail edwardsc@jamaicaobserver.com. Please include a contact telephone number. International News, Latest News WASHINGTON, United States (AFP) — The Disney-owned ABC television network sued the Federal Communications Commission (FCC) on Tuesday over a potential... International News, Latest News ZAMBOANGA, Philippines (AFP) —A student livestreamed himself shooting another schoolmate dead before taking his own life at a high school in the Phili... TRELAWNY, Jamaica — The death toll from Monday evening’s motor vehicle crash involving a truck and a Suzuki Grand Vitara SUV on a section of the North... International News, Latest News SINGAPORE, Singapore (AFP) — Singapore began requiring messaging services to restrict unknown contacts and social media services to verify advertisers... KINGSTON, Jamaica — The People's National Party (PNP) is calling on the Government to immediately deploy grief counselling and psychosocial support ... International News, Latest News, Regional PORT AU PRINCE, Haiti (CMC) — Haitian politician and lawyer, André Michel, says there is a need to restore “ a minimum level of security” in Haiti bef... International News, Latest News KINSHASA, Democratic Republic of Congo (AFP) — The Ebola outbreak in the Democratic Republic of Congo is moving faster than any previous epidemic of t... International News, Latest News TAIPEI, Taiwan (AFP) — Prosecutors in Taiwan filed charges against 15 people and four companies on Tuesday over a cancer-causing substance found in co... Facebook Twitter Instagram Polls Recent Posts Archives