Why Vanderbilt Health uses secret shoppers for hand hygiene

Standard infection prevention practices like handwashing are simple in theory but difficult to sustain in practice, and Vanderbilt Health has designed a program to make them instinctual for staff.  The program, now in its 17th year, recently logged its 1 millionth observation.  It’s designed to turn common infection prevention actions — such as handwashing, wearing […] The post Why Vanderbilt Health uses secret shoppers for hand hygiene appeared first on Becker's Hospi...