Why agencies are giving AI a seat in their org chart

I recently talked to a marketer whose company added Claude to their org chart. Not as a joke, but as a real role, with defined responsibilities and a clear place in the workflow. I laughed at first, but the more I sat with it, the more it felt like a reflection of what’s already happening inside a lot of organizations, whether they’ve formally acknowledged it or not. According to McKinsey, 88% of organizations regularly use AI in at least one business function. It’s clear that AI isn’t sit...