When Did Making Reservations Get So Annoying?

The frustrations of making restaurant reservations have reached a boiling point, with platforms like Resy, OpenTable, and Tock adding layers of complexity. The article highlights how the once straightforward process of reserving a table has now become cumbersome due to the sheer volume of choices and the intricate booking systems. This shift reflects broader changes in the dining experience, as tech-driven platforms attempt to streamline the process but often end up confusing users. Understanding these frustrations is crucial for both restaurants and diners as they navigate the evolving landscape of dining reservations.