What Your AI Vendor Is Hoping You Won’t Ask Before You Sign

The demo was flawless. The reference calls were glowing. Six months after signing, you are still waiting on EHR integration that was “almost done” at contract. Your staff is manually reconciling data the AI was supposed to handle. The vendor support line has a 48-hour SLA nobody mentioned. This is not a rare story. It […] The post What Your AI Vendor Is Hoping You Won’t Ask Before You Sign appeared first on Becker's Hospital Review | Healthcare News & Analysis.

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