In his very public standoff with the Pentagon recently, Anthropic CEO Dario Amodei warned that AI should never be used to kill without humans involved. The technology is capable, he said. What it isn’t capable of is handling the unexpected, the messy reality that no algorithm can plan for. That lesson is true in war and in almost every corner of work and life. A few weeks ago, AI seemed unstoppable. Now, nearly every organization I speak with is struggling with reliability, usability, and mea...