What Happens When You Remove an AI Tool From a Team

Last year, a team I worked with made an unusual decision. Instead of adding another AI tool, they removed one. Not because the tool was bad. Not because the vendor failed. Not because budgets were cut. The tool was actually popular. People used it every day. Management believed productivity would drop if it disappeared. They were wrong. What happened next taught me more about AI adoption than any dashboard, survey, or vendor case study ever could. The experience revealed something most...