Reporter & Desk Editor - Auckland·NZ Herald·14 Oct, 2026 12:00 AM4 mins to readWatercare has apologised after a billing error resulted in more than $6m being prematurely deducted from nearly 44,000 customer accounts.Watercare says it is “deeply sorry” after deducting more than $6 million from nearly 44,000 customer accounts this week in a mass billing error. A consumer watchdog says it’s disappointed by the mistake and expects Watercare to show leniency to any customers now forced to pay manually. “This issue
Watercare apologises after deducting $6m from 44,000 customer accounts in mass billing error
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