Video shows passengers standing inside flight before landing, Air India Express assures action

Air India Express, in a comment under the video, apologised for the distress, stressing that safety remains the highest priority. A purported video surfaced on social media showing passengers standing in the aisle of an Air India Express aircraft while it was still moving on the runway. The clip was shared on X (formerly Twitter) by a user who identified the service as flight IX 1236.Sharing the video, the X user wrote in the caption, "Passengers are standing and flight running." (Screenshots from video (@Amitava35877067/X))Sharing the video, the user wrote in the caption, "Passengers are standing and flight running, what a safety standard of @AirIndiaX flight IX 1236"Also Read | Air India Express' Abu Dhabi-bound flight forced to return to Kochi after engine oil warning: ‘Danger’In a direct response to the post, the airline apologised for the distress, stressing that safety remains the highest priority.It emphasised that flight crews undergo thorough training to manage passenger conduct and uphold protocol."Hi Amitava, we sincerely regret any concern caused by the situation observed onboard flight IX 1236. Please be assured that safety remains our highest priority, and all operations are conducted in accordance with applicable safety procedures and regulatory requirements," Air India Express commented under the video."Our crew is trained to ensure that all safety protocols are followed throughout the journey and to address any situation that may arise onboard. We appreciate you taking the time to share your observation and thank you for your understanding," it added.HT could not independently verify the video. Also Read | Air India Express Singapore-bound flight with 180 on board makes emergency landing in Chennai after technical glitchAirline issues statementAn Air India Express spokesperson stated that the airline is actively coordinating with the passenger, investigating the occurrence alongside operational teams."We are aware of a social media post concerning an instance of non-adherence to standard onboard safety instructions after landing. We are in touch with the guest to better understand the matter and are reviewing the incident with the relevant teams," an Air India Express spokesperson said."Safety remains our highest priority, and appropriate action will be taken based on the findings of the review," the spokesperson added.Also Read | Delhi-bound Air India Express flight diverted to Lucknow over technical issueAir India Express flight makes emergency landing In a separate incident, an Air India Express flight travelling to Singapore from Tiruchirappalli made an unscheduled landing at Chennai airport after it developed a technical glitch mid-air, HT reported earlier.Airport authorities said that the pilot of the aircraft alerted the Air Traffic Controller in Chennai, and a local stand-by was announced at the airport.Follow the latest breaking news, major developments and agenda-setting stories from India and around the world with the newsdesk at Hindustan Times. Operating round the clock, the desk brings together experienced editors, reporters and correspondents to deliver fast, accurate and contextual reporting across subjects that influence public policy, governance, business, society and international affairs. The HT News Desk covers politics, elections, government policies, the economy, business and markets, science and technology, the environment, law and order, infrastructure, education, climate issues and geopolitics, while closely tracking developments across states, institutions and global capitals. The team also leads coverage of major breaking news events, policy announcements, court proceedings, natural disasters, public emergencies and significant international developments. Reports published by the newsdesk are based on information gathered from reporters on the ground, official statements, government agencies, court records, regulatory filings, recognised institutions and other authoritative sources. Stories undergo editorial scrutiny and verification processes to ensure accuracy, fairness and relevance, and are updated as events evolve and additional information becomes available. Whether covering a key political decision in New Delhi, an economic policy shift affecting millions, a landmark court ruling or a major global event, the HT News Desk aims to provide readers with reliable, fact-based journalism that delivers not only the latest developments but also the context and analysis needed to understand their wider implications.Read More