Using Additional Instructions to Handle Buying Intent in a Chatbot

While working on Fabio AI Chatbot, we were testing ways to customize responses without touching the main prompt architecture. Originally, the Additional Instructions field was simply meant to adjust chatbot behavior. But during testing, we noticed something interesting: It can also be used to define reactions when the chatbot detects buying intent patterns. Not to change answers. Not to make the chatbot pushy. But to influence what next action becomes visible when a visitor already shows int...