United Airlines Moves to Block Personal AI Agents From Booking Flights

Photo Credit: United CEO Scott Kirby. United Airlines United Airlines said Wednesday it is restricting access for third-party AI agents, citing regulatory and consumer safety concerns. The restrictions will cover United’s own digital platforms and access through online travel agencies and aggregators. "United is taking steps to restrict access — directly within our digital platforms and indirectly via travel agencies and aggregators — to prohibit use by unauthorized, third-party personal AI agents or assistants," United said. United said sharing account credentials with third-party agents can expose sensitive information, and raised concerns that actions tak