United Airlines just made a big change to flight bookings. Here’s why Delta and American aren’t following

United Airlines is banning personal AI assistants from booking and modifying tickets on its system, a change that could see other airlines follow suit. The Chicago-based carrier updated its contract of carriage on Wednesday, prohibiting the use of AI agents to “make, modify or service a ticket, and/or purchase any service or product.” The airline cited concerns that third-party, AI assistants can expose the sensitive information of passengers and that actions taken by these tools may result i...