Two health systems, two EHRs, one AI platform for patient access — 4 takeaways

Montage Health and Southwest General began with modest patient access workflows: scheduling, registration and appointment reminders. As the results accumulated, the challenge shifted from demonstrating whether automation worked to deciding what to build next and how to scale without creating another collection of disconnected tools. During a featured session sponsored by Notable at Becker’s 11th […] The post Two health systems, two EHRs, one AI platform for patient access — 4 takeawa...