Edgar Cervantes / Android AuthorityTL;DR Leaked AT&T employee training documents have revealed a $5/month price hike across two home internet plans. Customers on the Access from AT&T program, along with those on AT&T Internet fiber and copper plans set up within a specific timeframe, are affected. This comes on the heels of a recent $1 price hike for wireless customers as part of an administrative fee. According to internal employee documents obtained through an anonymous source by PhoneArena, the carrier will charge an extra $5/month for the following two plans starting August 16: AT&T Internet customers on fiber and copper plans established between June 2024 and July 2025. Access from AT&T customers on the $15 per month Copper Plan for speeds up to 50Mbps. This is separate from AT&T’s recent $1 hike for wireless customers as part of the Administrative & Regulatory Cost Recovery Fee.What stands out about this upcoming price increase is that it affects people on the Access from AT&T program, which is meant to provide affordable internet to eligible low-income families.While AT&T’s copper-based plans are on the decline as the carrier transitions to fiber infrastructure, there’s no denying that users on the now-grandfathered $15/month Copper Plan will soon see their bill go up to $20. A $5 increase in home internet bill each month can be particularly distressing for individuals and families who rely on the Access from AT&T program.Subscribers should have already seen a note about the $5 bump in the News You Can Use section of their bills. This message has begun appearing on billing statements as of July 16, just a month before the anticipated price increase.Also in the leaked documents are notes to employees on “customer handling,” which includes reviewing whether customers of the Copper Plan are eligible for AT&T Fiber or Internet Air service.However, given that some of these plans cost far more than the soon-to-be-$20/month Copper Plan, a large portion of the legacy users may not be willing to make that jump.Thank you for being part of our community. Read our Comment Policy before posting.
These AT&T home internet plans are getting a $5 price hike
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