‘The old bottle is broken’: What hospo business veteran says can save the struggling sector

The hospitality sector is facing a severe downturn with liquidations skyrocketing by nearly 50% over the last year, signaling deep-seated troubles. A seasoned industry veteran argues that the old business models are no longer viable and suggests a radical shift is needed to save the sector. This crisis underscores the urgent need for innovation and adaptability in an industry that's been hit hard by the pandemic and changing consumer habits. The veteran's insights point to a potential path forward, but it will require significant changes from both businesses and workers to navigate this turbulent period.