The New York nurses replaced by AI: ‘It should concern every patient who cares about quality of care’

In a concerning trend, 12 veteran nurses at Montefiore hospital in New York City were laid off after being replaced by AI-powered software, sparking outrage among unions who argue the hospital violated a recent contract won through a strike. Marilyn Shuler, a 39-year veteran, was among those displaced, raising alarms about the future of human caregivers in healthcare. This move underscores the broader implications of automation in sensitive fields, potentially affecting the quality and personal touch in patient care, which is crucial for patient trust and outcomes.