The lesson of the Theranos film for today? Before you buy the AI claim, ask to see everything

Thirty-four days before reporting to federal prison, Elizabeth Holmes opened her private life to a film crew. Nathan Fielder and Lance Oppenheim kept filming for about three years, and the result, You Can See Everything, opened in theaters this month to huge box office and wide acclaim. The title echoes a scene in which Holmes and her partner, Billy Evans, promise the camera it can indeed see everything. The film invites a true-crime reading. But as someone who builds agentic customer experie...