The internet has a human slop problem, and AI is exposing it

Vercel's Tom Occhino, left, with Tools for Humanity's Tiago Sada at an event in San Francisco in April. Kimberly White/Getty Images for Tools for Humanity The internet has a slop problem. And for once, we can't blame AI.Most of us spend hours online every day without thinking much about the software holding everything together. We assume somebody, somewhere, has made sure it all works properly.So it probably came as a shock this week to discover just how vulnerable some of that software is.The cybersecurity freakout dubbed "Black October" has inspired warnings about AI-powered hackers, digital catastrophe, and even advice to stockpile cash and canned food.At first glance, AI looks like the villain. But this is largely a human-made mess.Here's the problem.The internet runs on decades of software, some of it containing security weaknesses that have been overlooked, tolerated, or simply left unfixed.For years, that was a manageable gamble. Fixing software takes time and money. Exploiting obscure weaknesses often required considerable expertise. Companies could convince themselves that the risk wasn't worth worrying about.AI is changing that calculation. Someone who once needed years of training to hunt for weaknesses can now get help from an AI model. These tools can also examine software at speeds that humans can't match. Suddenly, all those problems we've been ignoring look more urgent."Over the last 10 years the risk acceptance process has morphed from a way to accept risks to enable the business, to a way to justify never fixing security issues," Joel de la Garza and Zane Lackey, partners at a16z, wrote on Friday.That's quite an indictment. The result is a recent surge in published vulnerabilities.This looks like AI is creating new security problems. But it's actually AI exposing weaknesses that humans left behind.Slop ironyThe irony is delicious. We've spent the past couple of years complaining about "AI slop." Turns out human slop can be pretty consequential, too."The funny thing is everyone was saying AI slop code will cause a cyber crisis but it's actually all the old human slop causing it and the AI is just cleaning it up," software engineer Ben Kaufman wrote on X on Thursday."Humans have been the ones writing and reviewing each other's code for decades," tech founder Anant Jain wrote on X. "If we're being intellectually honest and holding ourselves to the same bar we hold AI to, we'd have to admit that we haven't been all that good at it either."Humans are sloppyAnyone who's worked with other humans for a decade or two knows exactly how this happens.It's Friday afternoon. You've almost finished a project. You could spend another few hours making it perfect, or declare it 90% done and head off to that dinner party. We've all been there.AI agents don't have dinner parties. They don't get tired on Friday afternoons. They can keep searching, testing, and trying again. That persistence is now colliding with an internet built by busy, imperfect humans who often settled for "good enough for now."A tragedy of the commonsThere's another wrinkle here, though, and it's an important one.Much of the software underpinning the internet is freely available for anyone to use. Some of it is maintained by volunteers or small groups of experts, even as enormous technology companies depend on it.In 2020, the cartoonist Randall Munroe captured this absurdity in an xkcd comic. Modern digital infrastructure still rests precariously on tiny foundations.It's funny because it's uncomfortably close to reality. Take the specific PHP problems from this week. These flaws have existed for years, and the PHP Foundation acknowledges that limited resources and disagreements over fixes contributed to delays in fixing them.Tom Occhino, chief product officer at Vercel, brought up Munroe's cartoon during my recent interview with him.He explained that AI is finding weaknesses even in software that the industry has treated as dependable for decades.This is partly a version of the tragedy of the commons: Everyone benefits from a shared resource, but no one has sufficient incentive to take responsibility for maintaining it.And let's be clear: The volunteers keeping essential software running aren't the villains here. The companies benefiting from their work have a much greater responsibility.Occhino thinks AI could help solve the problem it is exposing.He described an idea being discussed at Vercel: Create a foundation or coalition that funds efforts to identify vulnerable software and replace it with safer alternatives."We need a consortium. We need a coalition," he told me.He suggested companies could contribute computing resources and AI tools to the effort. Nothing has been formally announced, but the idea is compelling.Indeed, OpenAI's Patch the Planet effort is an example of what's possible.Rather than simply using AI to create more software, the industry could use it to repair what already exists.Occhino put it nicely: Companies need to spend less time chasing new ideas and more time asking how to make existing systems "just work really, really well."That's a better response than panicking about the imminent collapse of the internet.AI didn't create decades of neglected software. We did. Perhaps it's time to clean up our own slop.Sign up for the AI Insider newsletter here. Reach out to me via email at abarr@businessinsider.com Read next Business Insider tells the innovative stories you want to know Business Insider tells the innovative stories you want to know Business Insider tells the innovative stories you want to know Business Insider tells the innovative stories you want to know Alistair Barr is the driving force behind Business Insider's AI Insider franchise, including the AI Insider newsletter. Sign up here. Before that, he was Business Insider's Global Tech Editor and the Big Tech team leader at Bloomberg, following a reporting career at The Wall Street Journal, USA Today, Reuters, and MarketWatch. Alistair covers all things Big Tech, along with startups and venture capital. He writes analysis and columns about topics including AI, cloud computing, data centers, semiconductors, online search, e-commerce, EVs, robotics, and autonomous vehicles. Artificial Intelligence Cybersecurity AI Insider More