The 'generous' seats on our luxury coach trip were cramped and next to the loo - do we have a claim? DEAN DUNHAM KC replies

Travelers on a luxury coach trip to Italy found the seats to be significantly less spacious than advertised, with the so-called "generous" seats being cramped and next to the restroom. Dean Dunham KC addresses whether the travelers have grounds for a claim, noting that while the brochure promised seats 32% bigger than budget airline seats, the reality was far from this promise. This situation highlights the importance of carefully scrutinizing travel advertisements and understanding what constitutes "luxury" in the travel industry, especially when it comes to comfort and expectations.