The change management playbook is broken. Here are 3 counterintuitive strategies that actually work

In 1995, Harvard Business Review published an article by Harvard professor John Kotter that has shaped how leaders have approached organizational change ever since. Based on his observations of more than 100 companies, he outlined a series of eight steps that he argued were necessary for successful transformation. Since then, countless change consultants, trained and certified in methodologies based on similar principles, such as the ADKAR (awareness, desire, knowledge, ability, and reinforce...