The case for common sense at work

“Why isn’t common sense more common at work?” I’ve heard some version of this question more times than I can count, and it’s only increasing. I’ve asked it myself. I’ve been at nearly every rung of the corporate ladder, from working the cash register to sitting in board meetings. And it’s often people in the latter who could use a reminder to take a break from slide decks and spreadsheets and make decisions using their head—and yes, even their heart. To get there, it helps to have real...