The Art of Operations: To Build From Within or Strategically Delegate?

In a recent virtual roundtable, Bryan Young, Corey Damen Jenkins, and Cheryl Eisen discussed the challenges and strategies of growing their design firms. They shared insights on whether to expand internally or delegate tasks to external partners. This conversation is crucial for design professionals looking to scale their businesses efficiently while maintaining quality and control. Their experiences highlight the importance of strategic decision-making in management and the balance between innovation and delegation.