Telstra CEO Vicki Brady faces questions on nationwide outage – video

Telstra CEO Vicki Brady has returned from her annual leave to address intense scrutiny over a massive nationwide outage that disrupted train services, payment systems, and emergency calls. Brady dismissed suggestions that the outage was due to recent restructuring, emphasizing that "people and processes worked as they should have." She promised a comprehensive investigation into the software glitch that caused the disruption, highlighting the company's commitment to resolving the issue. This incident underscores the critical role of reliable telecommunications infrastructure in modern society.