TekVision and Carahsoft Officially Announce Global Distribution Partnership for AI and Customer Experience Assurance Solutions

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Postmedia has not reviewed the content. by Business Wire TekVision and Carahsoft Officially Announce Global Distribution Partnership for AI and Customer Experience Assurance SolutionsAuthor of the article:TORONTO & RESTON, Va. — TekVision Technologies Inc., a provider of AI and customer experience assurance solutions, and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced a global distribution partnership. Under the agreement, Carahsoft will serve as TekVision’s Public Sector distributor, making TekVision’s Flow Suite of solutions available to the Public Sector through Carahsoft’s reseller partners and NASA Solutions for Enterprise-Wide Procurement (SEWP) V, The Interlocal Purchasing System (TIPS), OMNIA Partners and E&I Cooperative Services contracts.THIS CONTENT IS RESERVED FOR SUBSCRIBERS ONLYSubscribe now to read the latest news in your city and across Canada.Exclusive articles from Barbara Shecter, Joe O'Connor, Gabriel Friedman, and others.Daily content from Financial Times, the world's leading global business publication.Unlimited online access to read articles from Financial Post, National Post and 15 news sites across Canada with one account.National Post ePaper, an electronic replica of the print edition to view on any device, share and comment on.Daily puzzles, including the New York Times Crossword.SUBSCRIBE TO UNLOCK MORE ARTICLESSubscribe now to read the latest news in your city and across Canada.Exclusive articles from Barbara Shecter, Joe O'Connor, Gabriel Friedman and others.Daily content from Financial Times, the world's leading global business publication.Unlimited online access to read articles from Financial Post, National Post and 15 news sites across Canada with one account.National Post ePaper, an electronic replica of the print edition to view on any device, share and comment on.Daily puzzles, including the New York Times Crossword.REGISTER / SIGN IN TO UNLOCK MORE ARTICLESCreate an account or sign in to continue with your reading experience.Access articles from across Canada with one account.Share your thoughts and join the conversation in the comments.Enjoy additional articles per month.Get email updates from your favourite authors.THIS ARTICLE IS FREE TO READ REGISTER TO UNLOCK.Create an account or sign in to continue with your reading experience.Access articles from across Canada with one accountShare your thoughts and join the conversation in the commentsEnjoy additional articles per monthGet email updates from your favourite authorsSign In or Create an AccountThis advertisement has not loaded yet, but your article continues below.“As conversational and agentic AI increasingly speak and act on behalf of organizations, we must independently validate that they accurately represent the organization, operate within their intended roles and interact safely and securely with people of all ages before they reach users,” said Mike Lee, President at TekVision. “AI has tremendous potential to benefit society, and we need safeguards that enable its adoption, not hold it back. Independent validation is the seat belt for AI, helping organizations accelerate innovation with confidence while reducing the risk of harmful outcomes. Our partnership with Carahsoft gives enterprises and Public Sector organizations a trusted path to advance AI and customer experience modernization, with the safety and security of the people they serve at the heart of that progress.”Get the latest headlines, breaking news and columns.By signing up you consent to receive the above newsletter from Postmedia Network Inc.A welcome email is on its way. If you don't see it, please check your junk folder.The next issue of Top Stories will soon be in your inbox.We encountered an issue signing you up. Please try againTekVision’s ground up, GPU-based architecture allows for real-time experience analysis through integrated LLM models, resulting in intelligence embedded in all aspects of product usage and function. By simply prompting the embedded AI, TekVision’s Flow Platform can design and initiate either traditional or AI experience tests for any type of digital experience. Developers can trigger iterative testing automatically and receive test results directly through API, thereby increasing ROI and accelerating time-to-market.For Public Sector organizations, these capabilities can support contact center modernization, AI deployments, platform migrations and ongoing digital-service operations. Agencies can automate repetitive manual testing, identify defects earlier, validate call routing and self-service journeys, test AI behavior at scale and continuously monitor service quality as environments change.“As agencies modernize constituent services and introduce more AI into customer interactions, independent testing and continuous validation become increasingly important,” said Zak Kennedy, Sales Director overseeing the TekVision Team at Carahsoft. “Through this partnership and our reseller partners, we are helping operations and QA teams access high quality, enterprise CX automated assurance with TekVision.”TekVision’s solutions catalogue is available through Carahsoft’s SEWP V contracts NNG15SC03B and NNG15SC27B, TIPS Contract #220105, OMNIA Partners Contract #R240303 and E&I Contract #EI00063~2021MA. For more information, to request a demonstration or to explore a TekVision Proof of Value, contact the Carahsoft TekVision team at (571) 590-7130 or TekVision@carahsoft.com, or visit https://www.carahsoft.com/tekvision.This advertisement has not loaded yet, but your article continues below.TekVision provides AI and customer experience assurance solutions that help organizations independently test, validate and monitor complex interactions across contact center and AI-driven environments. Through FlowCX, FlowAX and automated load testing, TekVision helps teams reduce manual testing, accelerate releases, validate AI behavior and continuously monitor end-to-end customer journeys. For more information, visit TekVision.com.Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator® for our vendor partners, we deliver solutions for Customer Experience and Engagement, Cybersecurity, MultiCloud, DevSecOps, Artificial Intelligence, Open Source and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles. Visit us at www.carahsoft.com.View source version on businesswire.com: This advertisement has not loaded yet.Notice for the Postmedia NetworkThis website uses cookies to personalize your content (including ads), and allows us to analyze our traffic. Read more about cookies here. By continuing to use our site, you agree to our Terms of Use and Privacy Policy.