'Stop thinking of agents as software... start thinking of them as a unit of labor': Zendesk links AI pricing to verified resolution outcomes

'Stop thinking of agents as software... start thinking of them as a unit of labor': Zendesk links AI pricing to verified resolution outcomes

The company will only charge for support interactions successfully resolved by AI agents, a major shift for enterprise software.

Original Source

Read the full article at Techradar →

KhanList aggregates and links to publicly available news content. We do not host full articles from third-party sources. Always verify important information with original sources.