SSM Health CEO: Why trust is key to tackling healthcare’s ‘wicked’ challenges

Laura Kaiser, CEO of SSM Health, highlights the critical role of trust in addressing the complex and multifaceted issues facing modern healthcare, from funding cuts and workforce shortages to the integration of AI and evolving payment models. With patients at the core of care, Kaiser emphasizes that trust between healthcare providers and the community is essential to navigate these "wicked" challenges effectively. Her insights underscore the importance of collaborative and transparent approaches to ensure sustainable and patient-centered healthcare solutions.