Social Security union says it needs $3 billion and another 20,000 workers to fix long wait times and ‘ghost offices’

The Social Security union is sounding the alarm about severe wait times and ineffective service centers, dubbing them 'ghost offices,' and is demanding an investment of $3 billion along with hiring an additional 20,000 workers to address these issues. Union officials warn that without these changes, it's going to get even harder for the public to access benefits, highlighting a critical need for reform in the system. This situation underscores broader concerns about the sustainability and efficiency of Social Security, emphasizing the urgent need for structural improvements to meet current and future demands.