So, Kim Kardashian Is Issuing Refunds After All That SKIMS Advent Calendar Drama

SKIMS launched a $148 holiday advent calendar featuring items like keychains, scrunchies, and bra straps that fell drastically short of customer expectations.Customers took to social media to criticize Kim Kardashian’s brand for the low-quality products, comparing the contents to items found in car seats and under couch cushions.SKIMS issued full refunds and store credit to all customers, acknowledging the calendar failed to meet expectations.’Tis the season for over-the-top advent calendars, and everyone from H&M to Dior is offering 12 (or 24) days of holiday fun for a pretty penny. Kim Kardashian’s fan-favorite brand, SKIMS, is also taking part in the shoppiest time of the year. However, customers who dropped their hard-earned cash on the SKIMS advent calendar are anything but pleased after receiving a bunch of keychains, scrunchie sets, and…bra straps/headbands?Fans called Kim and her brand out for the quality of products featured in the calendar, which was advertised as an “accessory advent calendar” and retailed for $148.“Kim Kardashian is really out here charging $150 USD for a SKIMS advent calendar and THIS is what you get??! bitch what if i was bald???” one person wrote, while another joked that its contents were “basically the stuff that fell down the side of the seat in my car.”They’re not entirely wrong. Unfortunately, it’s giving that one photo of the “sandwiches” at Fyre Festival...IYKYK.They even started issuing full refunds, per email screenshots provided by customers who bought the calendar.According to a video shared by content creator and pop culture investigator Sloan Hooks, the company issued emails to customers offering full refunds or store credit.“We wanted to reach out personally about your recent purchase of the Holiday 2026 advent calendar. We understand the product did not meet customers’ expectations, and we are truly sorry. We want every customer to be happy with what they receive, and we fell short this time,” the customer service email read, in part, before suggesting solutions.“Let us know which option you’d prefer, and we’ll take care of the rest. Thank you for being our customer, and again, we apologize for the disappointment,” they continued.After screenshots of the email started surfacing, SKIMS released a statement to Today, saying, “We have personally contacted every customer who purchased the calendar and offered them a choice of a full refund or a SKIMS credit to put towards other products. We want every customer to be truly happy with what they receive from SKIMS. Their feedback matters to us and will directly shape how we approach future releases.”Kim has yet to weigh in on the controversy herself, but SKIMS seemingly removed the listing from its website after receiving backlash for its selection of products.