Shoppers slam ‘diabolical’ charge as major online retailer hikes delivery cost to £10

THOUSANDS of Asos shoppers are being charged £9.90 delivery after the retailer made a huge change to its returns rules. The online clothing giant updated its policy on January 6, which saw thousands of shoppers slapped with a £3.95 fee to return items. The fee applies to shoppers who have high return rates and kept...