ServiceTrade Co-Founder Billy Marshall Returns as CEO

Skip to Content News Archives Economy Defence Energy Oil & Gas Renewables Electric Vehicles Mining Commodities Agriculture Real Estate Mortgages Mortgage Rates Finance Banking Insurance Fintech Cryptocurrency Defence Work Wealth Smart Money Wealth Management Investor Personal Finance Family Finance Retirement Taxes High Net Worth FP Comment Executive Women Puzzmo Newsletters Financial Times Business Essentials More Innovation Information Technology FP500 Podcasts Small Business Lives Told Tails Told Shopping Financial Post Store Obituaries Place a Notice Advertising Advertising With Us Advertising Solutions Postmedia Ad Manager Sponsorship Requests Classifieds Place a Classifieds ad Working Profile Settings My Subscriptions My Offers Newsletters Customer Service FAQ News Economy Energy Mining Real Estate Finance Defence Work Wealth Investor FP Comment Executive Women Puzzmo Newsletters Financial Times Business Essentials This advertisement has not loaded yet, but your article continues below.HomeBusiness Wire News ReleasesPMN Press ReleasesThis section is The content in this section is supplied by Business Wire for the purposes of distributing press releases on behalf of its clients. Postmedia has not reviewed the content. by Business Wire ServiceTrade Co-Founder Billy Marshall Returns as CEOAuthor of the article:THIS CONTENT IS RESERVED FOR SUBSCRIBERS ONLYSubscribe now to read the latest news in your city and across Canada.Exclusive articles from Barbara Shecter, Joe O'Connor, Gabriel Friedman, and others.Daily content from Financial Times, the world's leading global business publication.Unlimited online access to read articles from Financial Post, National Post and 15 news sites across Canada with one account.National Post ePaper, an electronic replica of the print edition to view on any device, share and comment on.Daily puzzles, including the New York Times Crossword.SUBSCRIBE TO UNLOCK MORE ARTICLESSubscribe now to read the latest news in your city and across Canada.Exclusive articles from Barbara Shecter, Joe O'Connor, Gabriel Friedman and others.Daily content from Financial Times, the world's leading global business publication.Unlimited online access to read articles from Financial Post, National Post and 15 news sites across Canada with one account.National Post ePaper, an electronic replica of the print edition to view on any device, share and comment on.Daily puzzles, including the New York Times Crossword.REGISTER / SIGN IN TO UNLOCK MORE ARTICLESCreate an account or sign in to continue with your reading experience.Access articles from across Canada with one account.Share your thoughts and join the conversation in the comments.Enjoy additional articles per month.Get email updates from your favourite authors.THIS ARTICLE IS FREE TO READ REGISTER TO UNLOCK.Create an account or sign in to continue with your reading experience.Access articles from across Canada with one accountShare your thoughts and join the conversation in the commentsEnjoy additional articles per monthGet email updates from your favourite authorsSign In or Create an AccountFounder returns to help commercial contractors grow their businesses and capitalize on the transformational opportunity presented by AIDURHAM, N.C. — ServiceTrade, Inc. (“ServiceTrade”), the leading AI-powered field service management platform for commercial fire protection and mechanical contractors, today announced that co-founder Billy Marshall has returned as CEO, effective immediately.The transition aligns with ServiceTrade’s commitment to lead the market in innovations that help commercial contractors grow their businesses and become more valuable to their customers. In conjunction with Mr. Marshall’s appointment, ServiceTrade reorganized the business to streamline operations, improve its ability to serve its customers, and accelerate the pace of innovation in the age of AI.This advertisement has not loaded yet, but your article continues below.Mr. Marshall co-founded ServiceTrade in 2012 and served as CEO until July 2024. Over the past two years, he has continued to support the company as a strategic advisor, staying close to ServiceTrade and its customer base. More than 1,300 contractors rely on the platform to sell new contracts and projects and to efficiently manage their businesses across the service lifecycle.Get the latest headlines, breaking news and columns.By signing up you consent to receive the above newsletter from Postmedia Network Inc.A welcome email is on its way. If you don't see it, please check your junk folder.The next issue of Top Stories will soon be in your inbox.We encountered an issue signing you up. Please try again“Our customers have more demand than they can service. They are in a bull market,” said Mr. Marshall. “To make the most of it, they have to sell better contracts and projects, deliver more revenue with scarce technicians, and get more value from every customer relationship. That opportunity is fertile ground for AI innovations paired with ServiceTrade’s core platform and data. I’m thrilled to be back leading this company.”“I want to thank William Chaney for his leadership and contributions to the company,” Mr. Marshall added. “During his time as CEO we launched Stella, our suite of AI agents, and we’re going to build on that progress. This work will include extending AI to more of the service lifecycle and to more contractors.”“Billy knows these contractors and this business better than anyone, and he has stayed close to both as a strategic advisor,” said Christopher Fountain, Executive Chairman of ServiceTrade and Frontier Growth Lead Operating Partner. “ServiceTrade has 14 years of commercial service data and more than 1,300 contractors running their service operations on it. Billy possesses a founder’s passion and the industry insights needed to lead the company’s next phase of growth.”ServiceTrade, Inc. is the leading AI-powered field service management platform for commercial fire protection and mechanical contractors. Built on Trade Intelligence, a proprietary data intelligence layer informed by more than 14 years of service and asset data, ServiceTrade connects field and office teams across the full service lifecycle, from sale and service delivery through quoting, invoicing and customer engagement, turning everyday service work into predictable, profitable growth. ServiceTrade applies AI directly inside service workflows to deliver explainable guidance and take action on next steps automatically, reducing manual work and operational friction so teams can scale efficiently. Today, more than 1,300 contractors rely on ServiceTrade to run more efficient service operations. ServiceTrade is headquartered in Durham, North Carolina. For more information, please visitView source version on businesswire.com: This advertisement has not loaded yet.Notice for the Postmedia NetworkThis website uses cookies to personalize your content (including ads), and allows us to analyze our traffic. Read more about cookies here. By continuing to use our site, you agree to our Terms of Use and Privacy Policy.