Salesforce to acquire customer service automation startup Fin for $3.6B

Salesforce to acquire customer service automation startup Fin for $3.6B

Salesforce Inc. today announced plans to acquire Fin, a major provider of customer service software, for about $3.6 billion. The deal will help the cloud giant enhance its Agentforce suite of artificial intelligence services. Fin was founded in 2011 as Intercom Inc. and went on to raise more than $200 million in funding. The company, […] The post Salesforce to acquire customer service automation startup Fin for $3.6B appeared first on SiliconANGLE.

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