Rogers blames wireless revenue decline on CRTC fee ban

Skip to Content News Archives Economy Defence Energy Oil & Gas Renewables Electric Vehicles Mining Commodities Agriculture Real Estate Mortgages Mortgage Rates Finance Banking Insurance Fintech Cryptocurrency Defence Work Wealth Smart Money Wealth Management Investor Personal Finance Family Finance Retirement Taxes High Net Worth FP Comment Executive Women Puzzmo Newsletters Financial Times Business Essentials More Innovation Information Technology FP500 Podcasts Small Business Lives Told Tails Told Shopping Financial Post Store Obituaries Place a Notice Advertising Advertising With Us Advertising Solutions Postmedia Ad Manager Sponsorship Requests Classifieds Place a Classifieds ad Working Profile Settings My Subscriptions My Offers Newsletters Customer Service FAQ News Economy Energy Mining Real Estate Finance Defence Work Wealth Investor FP Comment Executive Women Puzzmo Newsletters Financial Times Business Essentials This advertisement has not loaded yet, but your article continues below.HomeTelecomRogers blames wireless revenue decline on CRTC fee banMobile phone average revenue per user declined 2.6%The Rogers symbol at the companies headquarters at 333 Bloor Street in Toronto on April 8, 2024. Photo by Peter J. Thompson/National PostRogers Communications Inc. said the decline in its wireless service revenue is mainly due to lower fee revenue as a result of the Canadian Radio-television and Telecommunications Commission (CRTC)’s decision to eliminate activation and modification fees.THIS CONTENT IS RESERVED FOR SUBSCRIBERS ONLYSubscribe now to read the latest news in your city and across Canada.Exclusive articles from Barbara Shecter, Joe O'Connor, Gabriel Friedman, and others.Daily content from Financial Times, the world's leading global business publication.Unlimited online access to read articles from Financial Post, National Post and 15 news sites across Canada with one account.National Post ePaper, an electronic replica of the print edition to view on any device, share and comment on.Daily puzzles, including the New York Times Crossword.SUBSCRIBE TO UNLOCK MORE ARTICLESSubscribe now to read the latest news in your city and across Canada.Exclusive articles from Barbara Shecter, Joe O'Connor, Gabriel Friedman and others.Daily content from Financial Times, the world's leading global business publication.Unlimited online access to read articles from Financial Post, National Post and 15 news sites across Canada with one account.National Post ePaper, an electronic replica of the print edition to view on any device, share and comment on.Daily puzzles, including the New York Times Crossword.REGISTER / SIGN IN TO UNLOCK MORE ARTICLESCreate an account or sign in to continue with your reading experience.Access articles from across Canada with one account.Share your thoughts and join the conversation in the comments.Enjoy additional articles per month.Get email updates from your favourite authors.THIS ARTICLE IS FREE TO READ REGISTER TO UNLOCK.Create an account or sign in to continue with your reading experience.Access articles from across Canada with one accountShare your thoughts and join the conversation in the commentsEnjoy additional articles per monthGet email updates from your favourite authorsSign In or Create an AccountThe telecommunications and media company on Friday released its third-quarter earnings results, reporting a one per cent drop in wireless service revenue. The company said that, aside from the CRTC’s new ban, the decrease was a result of the decline in mobile phone average revenue per user due to the impact of intense competition.This advertisement has not loaded yet, but your article continues below.“The full run rate for the decision was felt in the quarter,” chief financial officer Glenn Brandt told investors during the company’s earnings call. “These fees… were initially designed to recover specific costs within our business, and so we’re now moving back to finding alternatives for covering those costs.”Get the latest headlines, breaking news and columns.By signing up you consent to receive the above newsletter from Postmedia Network Inc.A welcome email is on its way. If you don't see it, please check your junk folder.The next issue of Top Stories will soon be in your inbox.We encountered an issue signing you up. Please try againIn mid-June, the CRTC implemented new consumer protections that prohibit service providers from charging fees when Canadians choose to modify or cancel their cellphone and internet service plans. The regulator in July asked Rogers, along with BCE Inc.’s Bell Canada, Telus Corp., to prove they’re not violating this after the telcos introduced different fees following the ban.Brandt said mobile phone average revenue per user declined 2.6 per cent to $55.22 as a result of the immediate impact from the CRTC decision, together with the lagging impact of competition from prior quarters, most notably in the fourth and first quarters.Rogers said the decline in wireless service revenue was partially offset by the year-to-date cumulative addition of new customers.This advertisement has not loaded yet, but your article continues below.Meanwhile, it said the postpaid gross and net additions decreases in the quarter were primarily a result of “promotional discipline and lower overall market activity” in Canada.The company’s total revenue went up by two per cent and total service revenue increased by one per cent in the quarter, primarily because of revenue growth in its media business.Media revenue increased by nine per cent in the third quarter, as a result of higher sports revenue and subscriber revenue from the Warner Bros. Discovery suite of channels, partially offset by lower advertising revenue.This advertisement has not loaded yet.Notice for the Postmedia NetworkThis website uses cookies to personalize your content (including ads), and allows us to analyze our traffic. Read more about cookies here. By continuing to use our site, you agree to our Terms of Use and Privacy Policy.