Return on humanity: the measure that explains what ROI can’t

Amid the push for financial efficiency, leaders often overlook the value of "return on humanity," an idea championed by Frantz Berthaud, who emphasizes its importance in measuring success beyond just financial metrics. Berthaud, a senior oncology services executive, argues that focusing solely on ROI can undermine the human aspect of care and leadership, suggesting that this holistic approach better reflects true organizational success. This perspective highlights the growing recognition that human-centric values are crucial for sustainable and meaningful progress in sectors like healthcare.