Retail’s delivery boom is here

Retail promised fast, on-demand delivery before it had a way to pull it off. Food apps spent a decade training all of us to expect it, and that expectation has spread to paint and lumber, bulk groceries, and things nobody ever planned to move in under an hour. This past year, Sam’s Club switched on one-hour delivery across 600 clubs and pushed 65,000 of those orders out in a few weeks. Uber Eats started sending drivers to collect retail returns off people’s porches. Yet while those numbers wi...