Public advocacy staff for New Mexico utility regulator seek probe into PNM over high power bills

Staff for the New Mexico Public Regulation Commission are asking commissioners to authorize a formal investigation into the state’s largest electric provider after widespread customer complaints of exceedingly expensive bills. In a Tuesday filing, they wrote that electric provider PNM in July began estimating residential customer bills, rather than obtaining readings from meters, in the Alamogordo and Ruidoso areas because of a meter reader shortage.