Katie Bradford Senior Correspondent ·NZ Herald·3 Aug, 2026 05:00 PM4 mins to readPowershop users complained about problems with an app upgrade. Photo / Cameron PitneyPowershop users complained about problems with an app upgrade. Photo / Cameron PitneyDozens of Powershop customers have contacted the Herald with complaints about rising bills, app problems and lengthy customer service waits after Friday’s report on the electricity retailer.In April, the company launched Powershop Lab and confirmed power prices were increasing. A Facebook group called Powershop NZ Complaints has attracted more
Powershop complaints grow as customers report high bills and app problems
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